Privacy Policy

Last Updated: [22/09/2026]

At Fix and Flip, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and enquiry forms.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you contact us or submit an enquiry through our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Location or address
  • Device brand and model
  • Service requirements
  • Buy-back related information
  • Information provided through enquiry forms
  • Any other information you voluntarily provide to us

We may also collect certain basic technical information when you visit our website, such as browser type, device information, IP address, and website usage information.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to your enquiries
  • Contact you regarding your service request
  • Schedule or coordinate doorstep services
  • Provide information about our services
  • Process device assessment or buy-back enquiries
  • Improve our website and services
  • Provide customer support
  • Maintain service records
  • Communicate important information related to your enquiry

3. Phone and WhatsApp Communication

If you provide your phone number, we may contact you by phone, SMS, WhatsApp, or other available communication methods regarding your enquiry or requested service.

You may contact us if you no longer wish to receive non-essential communications.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and support advertising or analytics activities.

Cookies may help us understand how visitors interact with our website and improve the overall user experience.

You can manage or disable cookies through your browser settings. Some website functions may not work as intended if certain cookies are disabled.

5. Google Ads and Advertising

We may use online advertising platforms, including Google Ads, to promote our services.

Advertising and analytics technologies may use cookies or similar technologies to measure advertising performance and understand website interactions.

We may use information such as website visits, conversions, and interactions with our advertising campaigns to improve our marketing activities.

6. Sharing of Information

We do not sell your personal information.

We may share information with service providers, technology providers, advertising or analytics providers, or other parties when reasonably necessary to operate our website, provide services, communicate with customers, or meet legal requirements.

We only share information where reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable measures to protect the information provided to us from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, or comply with applicable legal requirements.

10. Your Privacy Choices

You may contact us to:

  • Ask about the personal information we hold about you
  • Request correction of inaccurate information
  • Ask questions about how your information is used
  • Request deletion of information where applicable
  • Withdraw consent where applicable

Some requests may be subject to applicable legal or operational requirements.

11. Children's Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.

Any updated version will be published on this page with the revised "Last Updated" date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us.

Fix and Flip
Phone: +91 7676163123
Email: fixandflipofficial@gmail.com

Address: Kullappa Circle Bus Stop, Kammanahalli, Bangalore - 560 043